In the light of the global economic crisis, the small- and medium-sized enterprises are among the main disadvantaged ones due to the consumption shrinkage, as well as due to the dumping entrance of the large global corporations at the domestic markets. This results in lowering the prices of the commodities and services offered by them. In order to achieve competitive pricing, one needs to decrease costs. And in view of maintaining the quality of the assortment offered by the companies, it is not advisable to decrease the costs related to the direct operations – manufacturing products and rendering services and deliveries. Thus the cost decrease could be achieved with optimizing the indirect costs. Usually they are outsourced to various legal entities that are particularly specialized in some of the abovementioned areas with administrative structures, offices etc. of their own. Their use would result in cost decrease, but their various locations and the contact with different administrations would be related to disbursing time and financial resource for maintaining the communication with each supplier. In order to achieve additional optimization for the potential clients, Association “Bulgarian Consulting Cluster” has developed the complex innovative service “COIA (complex outsourcing indirect actions)”– re-assignment and optimization of the performed indirect activities thanks to complex outsourcing, mainly targeted at the small- and medium-sized enterprises. This provides the service users with the opportunity to concentrate on their direct activity, thus optimizing their financial and time recourse, in order to achieve better results of their day-to-day business.

Currently the COIA services covers the following:
- direct sales outsourcing, selection of suppliers and clients, holding tuition and training;
- ensuring the accountancy, labour and salaries.
- corporate security.
- occupational medicine, risk assessment and occupational environment analysis.
- collection of the overdue debts and preparation of the financial-credit analyses and reports.
- direct sales outsourcing, selection of suppliers and clients, holding tuition and training.
- personnel selection, career consulting and development for the potential clients.
- business plans, research of funding opportunities and risk assessment.

If you like to declare your interest, price solutions and additional clarifications, you can contact us according to the information provided in section “Contact us”.